Clinic Operations Scorecard

Who this scorecard serves

Clinic directors and office managers at outpatient facilities with five to forty practitioners who need a consistent monthly view of operations without building internal reporting staff. Typical clients include family medicine clinics, dental practices, dermatology centres, and small specialty groups in Gwangju and surrounding Jeolla provinces.

What you receive each month

Your scorecard arrives as a numbered brass-bound folio (twelve pages standard) plus a password-protected PDF for your records. Sections include:

• Appointment throughput — daily volume by weekday, no-show and cancellation rates, average slots filled per practitioner
• Revenue per visit — breakdown by service category, comparison to your clinic's own prior three months
• Staffing ratios — front desk to patient volume, nurse hours per appointment block, overtime flags
• Patient wait times — check-in to consultation interval, measured from your timestamp logs
• Inventory alerts — only when your clinic provides supply usage data; optional section

Each chart carries a footnote citing the exact date range and data source file you supplied.

What is included

• Initial scoping call (45 minutes) to map your departments and KPI priorities
• Data intake template compatible with common Korean clinic management exports (CSV, XLSX)
• One round of section-order adjustments after your first delivery
• Phone support during business hours for questions about chart definitions

What is excluded

• Real-time dashboard access or ongoing login credentials
• Data entry from paper records (you must provide digital exports)
• Clinical quality audits or medical coding review
• Same-day turnaround (minimum five business days from complete data receipt)

Our process

1. Scope call — We document your clinic type, departments, and reporting priorities.
2. Data handoff — You send appointment logs, billing exports, and staffing rosters for the reporting period.
3. Analysis — Our analysts in Gwangju validate figures, build charts, and write section annotations.
4. Review draft — You receive a PDF proof within five business days; one revision cycle included.
5. Final delivery — Printed folio shipped or collected from our Buk-gu office, plus archived PDF.

Preparation required from your clinic

Gather complete digital exports for the full reporting month. Incomplete data delays delivery. Assign one staff member as the data contact — usually the office manager — who can answer questions about department names or practitioner groupings.

Pricing basis

Single-site clinics with up to fifteen practitioners: from ₩890,000 per month. Multi-site or clinics above fifteen practitioners: quoted after scope call. Annual prepayment receives a 10% reduction applied to the monthly rate.

Next step

Submit the contact form with your clinic name, approximate practitioner count, and preferred reporting start month. We respond within two business days with a scope outline and firm quote.